Terms & Conditions

Welcome to The Galadari Hotel Colombo’s official website. By accessing and using this website, you agree to comply with the terms and conditions outlined below. Please note that The Galadari Hotel Colombo reserves the right to make improvements, modifications, or updates to the products, services, and prices mentioned on this website without prior notice. Changes to this website are made periodically, and The Galadari Hotel Colombo may amend these terms by posting the amended terms on this site. Your continued use of this website constitutes your acceptance of these changes.

Trademark Notice

This website contains valuable trademarks and intellectual properties owned by The Galadari Hotel Colombo, safeguarded under national and international laws. These trademarks may not be reproduced, modified, or adapted without the prior written authorization of The Galadari Hotel Colombo. However, you may download, print, or copy the information on this site for your personal, non-commercial use. Any other trademarks mentioned on this website that are not owned by The Galadari Hotel Colombo are the property of their respective owners.

Copyright Notice

The information, text, graphics, images, logos, links, software, and all contents published or contained on this site are owned by or licensed to The Galadari Hotel Colombo. All materials may not be copied, distributed, displayed, reproduced, or transmitted in any form or by any means without the prior written permission of The Galadari Hotel Colombo. COPYRIGHT © 2014 The Galadari Hotel Colombo. All rights reserved.

General Notice

This website has been created with the utmost good faith by The Galadari Hotel Colombo. No representation is made, or warranty given, either expressed or implied, regarding the completeness or accuracy of the information it contains, its uninterrupted or error-free operation, or that it is free of bugs, viruses, worms, trojan horses, or other harmful components. By accessing this website, you agree that The Galadari Hotel Colombo will not be liable for any direct, indirect, or consequential loss or damages arising from the use of this website, including the information and material it contains. This includes your access to other material on the internet via web links from this website, any delay or inability to use this website, or the availability and utility of the products and services. You further agree to indemnify and hold The Galadari Hotel Colombo, as well as its service providers, harmless, and you covenant not to sue The Galadari Hotel Colombo for any claims based on the use of this website.

Communications

Regarding all communications sent to The Galadari Hotel Colombo, including feedback, questions, comments, and suggestions, The Galadari Hotel Colombo is free to use, reproduce, disclose, and distribute the information in your feedback to others for any purpose, including the development, production, and marketing of products and services that incorporate such information. For confidential information, such as transaction instructions and private information, please refrain from using Internet email. Customers who choose to send Internet email messages to The Galadari Hotel Colombo containing confidential, private, or personal information do so entirely at their own risk.

Privacy Policy

At The Galadari Hotel Colombo, we are committed to safeguarding your privacy and ensuring the secure use of our website. Our Privacy Policy outlines the collection, storage, and use of user data, as well as our approach to cookies and tracking technologies. For a detailed understanding of how we handle your personal information, please refer to our Privacy Policy.

Booking Policies

To make your reservation experience as seamless as possible, we have specific booking policies in place. These cover important details such as booking confirmation, accepted payment methods, cancellation policies, and any reservation guarantees. We encourage all users to familiarize themselves with our booking policies for a worry-free booking experience.

Liability and Disclaimers

Our website includes a section addressing liability limitations and disclaimers. This ensures that both you and The Galadari Hotel Colombo understand the extent of our legal responsibilities. It’s important to review this section to protect the rights and interests of both parties.

Terms of Use

For interactive features on our website, such as user accounts or forums, we’ve established clear terms of use. These terms outline acceptable content and user behavior. By using these features, you agree to adhere to our terms of use, ensuring a positive and respectful online environment for all users.

Intellectual Property

The content on our website, including text, graphics, images, logos, and software, is protected under intellectual property laws. We ask that you respect these rights by not copying, distributing, displaying, reproducing, or transmitting any of our materials without prior written permission from The Galadari Hotel Colombo.

Accessibility Statement

We are committed to making our website accessible to all users. Our Accessibility Statement reaffirms this commitment and provides contact information for any accessibility-related concerns or questions. We aim to provide an inclusive online experience for everyone.

Contact Information

If you have any questions, concerns, or complaints related to our website or your reservations, please don’t hesitate to contact us. Our dedicated team is here to assist you, and you can find our contact details in the Contact Us Tab.

Thank you for choosing The Galadari Hotel Colombo. Your comfort, convenience, and privacy are of utmost importance to us.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

1. name and job title
2. contact information including email address
3. demographic information such as postcode, preferences, and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, to do this you need to opt in for this service.
4. We may contact you by email, phone, or mail.
5. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is an element of data that a website can send to your browser, which may then store on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.

You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the website’s essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the website that require you to log-in.

This information is treated confidentially and will not be shared with anyone outside of the company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.